KYZEN, the global leader in innovative environmentally friendly cleaning chemistries, announced today that it has been honored with the 2019 Circuits AssemblyService Excellence Award (SEA) in the category of Cleaning/Processing for its outstanding customer ratings, as judged by its own customers. This marks KYZEN’s 12th Service Excellence Award.
Circuits Assembly Editor-in-Chief, Mike Buetow presented the award to KYZEN’s Global Marketing Manager, Sherry Stepp during a ceremony on Tuesday, Jan. 29, 2019 at the San Diego Convention Center during the IPC APEX EXPO.
“This award is a testament to the core values exhibited at KYZEN by each and every employee, commented Sherry Stepp, KYZEN’s Global Marketing Manager. “We are honored that our customers have once again chosen to recognize our exceptional customer service. We focus on customer satisfaction from the moment we receive the order, to the production of the product, shipping, technical support and our expert sales team.”
Sponsored by Circuits Assembly, the Service Excellence Awards for Electronics Manufacturing Services (EMS) providers and electronics assembly suppliers honor companies excelling in the crucial area of customer service. The program, now in its 27th year, functions as a way for participants to see how they compare to peers in customer satisfaction. It is awarded based on responses from the actual customers.