Creation Technologies, an end-to-end, scalable Global Electronic Manufacturing Services provider, announced that it received a 2022 CIRCUITS ASSEMBLY Service Excellence Award (SEA). The award was announced Wednesday, Nov. 2, 2022 at a ceremony held during the SMTA International 2022 Exhibition.
Creation Technologies’ dedication to providing the best service and value in the EMS industry led the company to winning its eighth consecutive SEA. The award program is judged entirely on third-party, customer feedback across five categories. Creation Technologies received the highest rating in the Technology category for EMS companies with revenues over $500 million.
“We are delighted that our unwavering commitment to our customers has been recognized by CIRCUITS ASSEMBLY’s customer service survey,” said Stephen P. DeFalco, Chairman and CEO of Creation Technologies. “Winning our 8th consecutive service excellence award is a tribute to the collaboration between our dedicated customer focused team members, our OEM customers and our supply chain partners.”
Creation Technologies focuses on medium volume/high reliability programs, allowing customers to leverage emerging technologies at every turn. With expert manufacturing capabilities, state-of-the-art equipment and industry-leading “best practices,” customers can expect maximum efficiency and optimum product quality end-to-end.
Sponsored by CIRCUITS ASSEMBLY, the Service Excellence Awards for Electronics Manufacturing Services (EMS) providers and electronics assembly suppliers honor companies excelling in the crucial area of customer service. The program, now in its 30th year, functions as a way for participants to see how they compare to peers in customer satisfaction. It is awarded based on responses from the actual customers.